Henkel Singapore has announced that it opened an upgraded adhesives application engineering laboratory housed within its Haw Par Technocentre office in Commonwealth Drive, Singapore, to serve as an innovation and full-service technical hub for customers from the general manufacturing and maintenance sectors in Singapore and the South East Asia region.
“We have a strong market presence in South East Asia, where our Loctite brand is trusted by original equipment manufacturers and the maintenance, repair and overhaul markets across a wide spectrum of industries. Singapore’s location at the heart of the region enables us to be closer to our customers,” said Mark Nagel, head of general manufacturing and maintenance for South East Asia, Henkel Adhesive Technologies.
Nagel elaborated: “At our adhesives application engineering laboratory in Singapore, we aim to create lasting partnerships with our customers. This underpins our holistic, total solutions approach from product development and design to the manufacturing stage. Our focus is helping customers shorten their R&D time, materialise their design ideas and speed up their time to market as well as improve the reliability and sustainability of their operations.
“In doing so, we also tap on our local, regional and global expertise and network to maximise the impact of our solutions for our customers.”
Henkel adhesive specialists work to solve design challenges, develop new applications and deliver solutions that enable customers to operate more efficiently, enhance product performance, reduce downtime and improve safety.
This includes an Industry 4.0-enabled Loctite Integrated Dispenser that can be operated remotely and the ability to assess solutions efficacy on simulated customer processes.
According to Henkel’s press release, one advantage of the laboratory is its ability to connect with customers virtually on equipment demonstrations, testing, troubleshooting, trainings and webinars. For example, using the lab’s holographic smart glasses, customers can connect with Henkel specialists across the globe for live discussions, therefore speeding up customer support.