Biesse is with Kerala: Overcoming the damages of the floods together

In August 2018, severe floods affected the South Indian state of Kerala due to extremely high rainfall during the monsoon season. Many people lost their lives and properties, and numerous residents were rendered homeless for several days. Among the victims of this climatic catastrophe were Biesse customers and their companies located in the region. Their factories were in fact submerged under water and mud for more than four days, severely damaging their plant and machinery. Biesse promptly contacted these customers after the calamity and, in a very short time, offered help by sending their Service Team to support them. Biesse Service team worked together with customers, supplied free spare parts and reconditioned Biesse machines. Thanks to the timely support provided, seven companies, with 12 machines, were put back in operation. Because of this prompt intervention, the adverse impact on customer’s businesses was mitigated to a large extent. All the machines are currently working, and so the customers’ factories and production levels have been fully restored. Customers have expressed their deep appreciation for Biesse support during these tough times, vindicating how Biesse is for them not only a supplier but a real partner.